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I traveled not too long ago with your Airways and seasoned a pain on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t working and because of my asthma it was very hot And that i felt humorous.
On December twenty five, My 3 sons and I had a flight from Cleveland to Phoenix which was to depart at seven:50 by using a halt in Charlotte NC. At about three or 4 pm around the day of our departure, American Airlines delayed our flight which would make us miss our connection in Charlotte which had no other flights out to Phoenix that working day OR the following! And why the delay? No rationalization. So with no help from an AA representative..(Pretty much like it was our fault) we identified Yet another flight by way of Dallas…which remaining in an hour or so plus a fifty percent. We made it on the airport but with One more impolite AA representative, (I recognized it was chaotic with the vacations and all) I had been certain that I could get my bag in Dallas since we now experienced to invest the night time there. I questioned him in regards to the tag that looked like it absolutely was checked to Phoenix and he mentioned curtly, you’ll just decide on it up in Dallas and recheck it in the morning. Very well the bag did not ensure it is to the conveyer in Dallas. After i requested Yet another agent about it, he reported it absolutely was in a big room and it was going out whenever we left each morning. I told him I desired it for my hotel remain, and he explained to me it will choose four several hours to obtain it. Ok…nevermind…I’ll be back listed here in 4 hours!!! So I still left for that Dallas lodge without having my luggage.. Received on our flight the next morning and took off on time.
Get the CEO’s to read about repeat company and afterwards they can understand why They are really constantly not generating the bottom line. I am able to honestly state that I’m under no circumstances reserving with your airline yet again. thanks, Sincerely
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Definitely the worst flying working experience I have at any time experienced on a domestic flight! Late stry for no evident purpose and took 40 mins to obtain to terminal. Then An additional forty to obtain baggage. Awful.
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In case you took some time to rent capable people today to operate to your airlines then Most likely you wouldn’t be inside the fiscal wherewithal that you simply’re suffering from. Perhaps you wouldn’t need to continually oversell your seats so that travellers boycott your airline and use other a lot more reliable and trustworthy providers which include Southwest or United.
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We not too long ago returned from Hayden CO. They ended up begging for volunteers to give up their seats. We ended up instructed we'd obtain $seven hundred.00 Just about every and lodge vouchers if we gave up our seats. We right away volunteered. We have been instructed to wait for everyone to board the plane And they might care for the vouchers.
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it truly is pitiful to get to report that my several email messages to Customer Relations have not been answered as of to this point Oct 29, a total insufficient probably the most elementary courtesy toward an 84 many years outdated Very first-Course passenger and Repeated Flier….
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Very last thirty day period, I traveled on website here American Airlines from Portland, Maine to Washington, DC. I can’t tell you adequate about the superb service I been given. I asked for a wheelchair for both equally airports along with the chair and attendants were ideal there and went higher than and further than the call to obligation.