Flight 686 dec 26 2015 My spouse & i were being explained to the wrong transfer terminal gate in charlotte on aircraft intending to freeport instead of nassau. I went to flight attendant at the rear of counter to make clear flight. He looked at me amusing Once i stated nassau smirked hardly ever checked out my ticket to clarify Place This flight was an hour or so delayed so there was no hurry.
I assumed there to become a policy for overweight persons. I used to be up against the window your complete excursion.I compensated for my seat but because it turned out I actually didn’t have one. Along with the Aged Piedmont however traveling wondering American would do improved, sad throughout.
We have been so unbelievable upset with this sort of mis-remedy and bad management by American Airways and won't ever fly you all over again.
I've always been a loyal shopper to AA and do not consider any of your consumers needs to be treated During this manner!
I have experimented with contacting and was on for 15 minutes in order to be hung up on. I've sent 2 e-mail with no reply… I really like your airline but making an attempt to have a change produced so we don't get rid of all the The cash we spent on our flight because we aren’t capable to really make it due to the fact my fiancés grandmother handed absent and we must be below and can’t go away right this moment While using the funeral arising for the duration of our scheduled excursion. I have not been in the position to get anywhere and remaining that I am a Vacation Agent, I are aware that for instances similar to this, Despite having non-refundable tickets, the Airways may give a credit rating for partial or may well even give credit history for the full amount of money for use on upcoming travel.
I attempted calling AA for restitution and gained a “form letter†apologizing for my practical experience.
Extremely let down re insufficient acknowledgment of any pain I encountered. Looks as if an easy courtesy.
I understand that it could be some time right before USAIR and American software package might be synched. But, there's no cause for your agents to become so disconnected.
touring from Miami to Lima on Saturday March 21 regardless if I reserve the seats upfront I bought the last row on the ideal aspect from the window and also the seat did not transfer earning my flight tricky ., on just how back again on flight # 918 the service was worst. from the sign in I needed to open up my fit circumstances to even up the weigth . Once i provide to purchase the 3 excess lbs they try and cost me $ one hundred eighty.00per suit situation. avoiding to pay for $ 480.00 I needed to go on he floor to maneuver all-around my belongins ,I had to return to the counter for the reason that out seats ( we were being # 10 on line at check in ) ended up separates, following that we had to help keep strolling on the gates since the counter personnel in no way gave us the gate range, ( when i ask with regards to the gate information to a different amercian ailines personnel in gate 26 he pointed to your gate screan ) this time the seats felt lesser that normal , the foodstuff was terrible, the bread was so tricky , the lettuce to the salad search outdated , I returned the food stuff precisely the same way which i acquired it, the light turns off when im reading through severeal instances which i had to help keep my finger about the swap to continue reading through soon after 5 awful hours I obtained into the summary that I wont vacation on American Airlines once more
The entire opposite is your personnel Liibide (sorry I didn’t get the spelling of his name). I be reluctant to get in touch with him a Shopper Service Rep. He did help me with some issues I'd on my outgoing flight but essentially was of no help in any way with my return flight.
Me and my spouse had to face a routine maintenance difficulty with the airport, flying from JFK to MIA (AA2299),because of which we needed to change the flight .Just after conveying The problem to the pink jacket AA personnel, the flight was over at this website altered, and we were being sure to be seated inside the top quality as we were being purported to on the original flight (my wife is greatly Expecting).
I will say she(AA) observed a afterwards flight for me on another airline,which I so appreciated,but she definitely might have much more enjoyable in working with me.
American Airways neglected to give me healthcare support After i requested for it. The workers mentioned that considering that I didn’t make arrangements for guidance they couldn’t help me. Like I understood I had been gonna Have a very healthcare emergency. Get genuine American Airways and start caring about your consumers.
My flight was really enjoyable. I'd an Demise in my household and return household on Thursday early morning. So with that I referred to as buyer service and question if I could get an flight again two days early. I had been informed that it could Price me 600 much more than my primary return ticket.